What This Privacy Policy Covers
This policy describes the personal information we collect when you open an account, make a deposit through DANA, OVO or GoPay, or contact our support team. We gather your email, phone number, wallet identifiers and transaction history so we can verify withdrawals, prevent duplicate accounts and
-
1
respond when you need help. We do not share your details with third parties for marketing purposes. Data retention follows Indonesia legal requirements and our internal security standards; inactive accounts are archived after a set period, and you can request deletion by reaching our support channel.
-
2
Cookie usage covers session management and fraud prevention; you can adjust browser settings to limit cookies, though some lobby features may require them. All data handling depends on local law and applies where service is available. If regulations in your region change, we will update this
-
3
policy and notify active account holders. Your continued use of the platform means you accept the current privacy terms. We encrypt wallet transactions and account credentials using industry-standard protocols; our systems log access attempts to detect unusual activity. If you believe your account has been compromised,
-
4
contact us immediately through the channels listed below so we can freeze the account and investigate. We do not store your full DANA, OVO or GoPay credentials—only the masked identifiers needed to process your deposit. Any questions about how we handle your information can be directed
-
5
to our support team, and we aim to respond within one business day.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.